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- Artificial intelligence
- Australian Radioactive Waste Agency
- Australian Space Agency
- Boosting innovation and science
- Co-hosting the Square Kilometre Array
- Increasing international collaboration
- Industry growth centres
- Industry Innovation and Science Australia
- National Measurement Institute
- Optical astronomy in Australia
- Participating in the digital economy
- Promoting innovation precincts
- Science in our department
- Science, technology, engineering and mathematics (STEM)
Energy
Resources
Northern Australia
Trade
Business support
Measurement services
Government to government services
- Regulations and standards
Emissions reduction
Energy
Resources
- Applying to export rough diamonds
- Applying to export uranium and controlled ores
- Offshore mineral exploration and mining
- Offshore oil and gas exploration and development
- Offshore petroleum exploration acreage release process
- Regulating offshore oil and gas in Australian Commonwealth waters
- Regulating the Ranger Uranium Mine
- Taxes and royalties on minerals and petroleum
Measurement
Trade
Space industry
Building industry
Business support
- Funding and incentives
Emissions reduction
Industry innovation and science
- Australian Square Kilometre Array Fellowships Programme
- Business Research and Innovation Initiative
- Business-research collaboration
- Collaborating with Asia-Pacific on science, research and innovation
- Collaborating with China on science and research
- Collaborating with India on science and research
- Cooperative research centres
- Enabling international space investment
- Industry 4.0
- Inspiring Australia: Science engagement in Australia
- International research collaboration
- Moon to Mars: opportunities for Australian businesses
- Prime Minister's Prizes for Science
- Research and Development Tax Incentive
- Supporting advanced manufacturing
- Supporting business and innovation
- Supporting space infrastructure growth
- Transitioning Australia’s automotive manufacturing industry
- Venture capital
Resources
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COVID-19
Jobs
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- Organisation chart
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- Overseas engagement
- Anti-Dumping Commission
- Anti-Dumping Review Panel
- Australian Radioactive Waste Agency
- Australian SKA Office
- Australian Space Agency
- Critical Minerals Facilitation Office
- National Measurement Institute
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- Office of Northern Australia
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- Servicing licensees
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Servicing licensees

Servicing licensees test and verify measuring instruments used for trade. They can employ verifiers and nominate them to verify instruments under their servicing licence.
Servicing licensees help build trust and confidence in the accuracy of measurements used to determine the trade value of goods.
Find a servicing licensee
To obtain a list of servicing licensees with the relevant sub-class of licence to test and verify your trade measuring instrument please download the attached list. The servicing licensees shown have given consent for their licence information to be published on the Departmental website, however due to licensees operating in varying geographical locations we do not provide their phone contact or address information. To obtain the relevant contact information and to clarify where the licensee specifically operates please conduct your search on the internet to locate their particular contact information.
Servicing licensee list - updated December 2020 [27KB XLSX]
Applying for and renewing a licence
To verify instruments, you must have—or be an employee of someone who has—a servicing licence.
Find out how to apply for or renew a servicing licence
Training and competency
Nominated verifiers must hold a statement of attainment for the relevant licence (instrument) subclass they verify.
Find out what training is available and how we test competency using our recognition kits
Roles
Each servicing licensee identifies the class of instrument that they and their verifiers will be verifying.
A servicing licensee must:
- ensure their verifiers (including contractors nominated under their licence) hold the relevant statement of attainment for the measuring instrument/s they verify
- inform the National Measurement Institute (NMI) of any change to their verifiers (when verifiers or contractors start)
- ensure they are using reference standards that have a current Regulation 13 certificate
A verifier can be an employee or a contractor of the servicing licensee. Contractors may also hold their own licence but can be nominated to verify under your servicing licence.
Verifiers must:
- be trained and be able to hold a relevant statement of attainment
- mark each instrument they verify with the servicing licensee verification mark
Verifier changes
Servicing licensees must submit a Verifier registration and deregistration form within 14 days of:
- a new or current employee or contractor becoming a verifier (provide their name and residential address)
- an employee or contractor ceasing to work for the licensee (provide the last day you employed them as a verifier)
- change of verifier details (name, address or contact details)
Quality management system
Each servicing licensee must maintain a quality management system (QMS). A QMS explains the appropriate processes, procedures, equipment and reference materials you need to properly verify measuring instruments.
Use these templates to develop your QMS:
- Sample Quality Manual – all classes excluding 4.3 [99KB DOCX]
- Sample Quality Manual – class 4.3 only [80KB DOCX]
QMS audits
When you renew your licence we will request and review your current QMS documents and may perform an on-site audit.
Read more
- Find out about verifying measuring instruments for trade
- Find out about training assessment and statements of attainment
- Search certificates of approval for measuring instruments that the National Measurement Institute has approved for trade use
- Read about cost recovery for licensing fees
Contact us
- Email tmlicensees@measurement.gov.au
- Phone 1300 686 664 (option 2)

- National Measurement Institute
Last updated: 16 December 2020
Content ID: 52578