Shared Services Hub

The Shared Services Hub has delivered payroll shared services since 2017.

Delivering value in partnership

The Hub works in partnership with each client agency to deliver cost effective Aurion based payroll services. 

Our approach delivers benefits to each client agency, including:

  • reduced duplication of effort
  • reporting on accurate and meaningful payroll data
  • centralised system upgrades and improvements
  • expert advice on legislative compliance, systems, and transaction processing
  • shared ownership of risk, with the Hub undertaking regular assurance activities to maintain accuracy levels
  • collaboration across a government payroll community.

Client agencies

The Hub delivers shared services to 13 client agencies, currently supporting around 12,700 staff. All on a full cost recovery basis.

The Hub’s client agencies are:

  • Australian Institute of Family Studies
  • Clean Energy Regulator
  • Climate Change Authority
  • Department of Climate Change, Energy, the Environment and Water
  • Commonwealth Director of Public Prosecutions
  • Geoscience Australia
  • Department of Industry, Science and Resources
  • IP Australia
  • Murray-Darling Basin Authority
  • Office of National Intelligence
  • Office of Parliamentary Counsel
  • Office of the Commonwealth Ombudsman
  • Office of the Official Secretary to the Governor-General.
Shared Services