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Our online presence
Contact
- Publications
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- Policies and initiatives
Emissions reduction
Industry innovation and science
- Artificial intelligence
- Australian Radioactive Waste Agency
- Australian Space Agency
- Boosting innovation and science
- Co-hosting the Square Kilometre Array
- Increasing international collaboration
- Industry growth centres
- Industry Innovation and Science Australia
- National Measurement Institute
- Optical astronomy in Australia
- Participating in the digital economy
- Promoting innovation precincts
- Science in our department
- Science, technology, engineering and mathematics (STEM)
Energy
Resources
Northern Australia
Trade
Business support
Measurement services
Government to government services
- Regulations and standards
Emissions reduction
Energy
Resources
- Applying to export rough diamonds
- Applying to export uranium and controlled ores
- Offshore mineral exploration and mining
- Offshore oil and gas exploration and development
- Offshore petroleum exploration acreage release process
- Regulating offshore oil and gas in Australian Commonwealth waters
- Regulating the Ranger Uranium Mine
- Taxes and royalties on minerals and petroleum
Measurement
Trade
Space industry
Building industry
Business support
- Funding and incentives
Emissions reduction
Industry innovation and science
- Australian Square Kilometre Array Fellowships Programme
- Business Research and Innovation Initiative
- Business-research collaboration
- Collaborating with Asia-Pacific on science, research and innovation
- Collaborating with China on science and research
- Collaborating with India on science and research
- Cooperative research centres
- Enabling international space investment
- Industry 4.0
- Inspiring Australia: Science engagement in Australia
- International research collaboration
- Moon to Mars: opportunities for Australian businesses
- Prime Minister's Prizes for Science
- Research and Development Tax Incentive
- Supporting advanced manufacturing
- Supporting business and innovation
- Supporting space infrastructure growth
- Transitioning Australia’s automotive manufacturing industry
- Venture capital
Resources
- About us
COVID-19
Jobs
Who we are
- Our Ministers
- Our Executive team
- Organisation chart
- Our portfolio agencies
- Overseas engagement
- Anti-Dumping Commission
- Anti-Dumping Review Panel
- Australian Radioactive Waste Agency
- Australian SKA Office
- Australian Space Agency
- Critical Minerals Facilitation Office
- National Measurement Institute
- Office of Innovation and Science Australia
- Office of Northern Australia
- Office of the Chief Economist
- Office of the Chief Scientist
Who we work with
Reporting and accountability
- Annual report
- Assurance and Audit Committee
- Budget statements
- Campaign Certification Statements
- Continuing Order of the Senate
- Corporate plan
- Deregulation agenda
- Freedom of information
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- Grants reporting
- Information Publication Scheme
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- Senate Order 15: portfolio appointments and vacancies
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- APS Engage: Public engagement and participation support
On this page
APS Engage: Public engagement and participation support
We help public servants engage with people to deliver better policy, programs and services.
Our APS Engage team:
- advises and coaches you to build confidence and capability to engage people
- provides tools and resources to better use engagement in your day-to-day work
- trains you to help get the maximum value from engagement activities
We also collaborate with like-minded nations across the world to develop and implement solutions that address government public participation and engagement challenges. This is part of the Open government partnership where Australia is a member state.
Engagement tools and resources
You can use our tools to design and deliver engagement activities. They will help you earn trust, and address specific needs and challenges.
Framework for engagement and participation
The APS framework for engagement and participation underpins the Australian public service’s approach to engagement.
The framework helps you engage better by establishing guiding principles and standards. There are 4 ways to engage:
- Share: when we need to tell the public about a government initiative.
- Consult: when we need to gather feedback from the public about a problem or a solution.
- Deliberate: when we need help from the public because a problem involves competing values, and requires trade-offs and compromise.
- Collaborate: when we need help from the public to find and implement a solution.
Nearly 1,000 people from the APS and the public helped us build this tool. We also drew on content from other governments. See how we developed the framework.
Guide to the right engagement
The Guide to the right engagement is an interactive decision tool that helps you choose the best engagement.
Deliberative engagement
The Open dialogue roadmap shows how deliberation can potentially transform how government works. It helps you make a case for more deliberate engagement, and explains how to conduct engagements using informed participation.
Read more
See how other governments and organisations engage:
- Today’s problems, yesterday’s toolkit: Australia and New Zealand School of Government report on restoring trust in government by reinventing how the public service works.
- Timeout: A Sitra project under the Finnish Parliament to explore public participation.
- YourSAy: South Australian Government’s engagement platform.
Contact us
Do you need advice, or just want to talk about engagement? Email ogp@industry.gov.au
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Last updated: 8 December 2020
Content ID: 66050