The framework is intended to be read by every member of the APS, from the most junior member of a team, to the most senior person in a department or agency.
Whether you’re working on policy, programs or service delivery, the framework provides practical guidance including:
The guidance materials are intended to apply to all APS engagements. It is expected that public servants will apply them in their work, discuss them in meetings, and share them.
They also show the public what is expected of public servants in the course of their engagement.
Read more about the purpose of the framework and how we developed it.
We all have a role in effective engagement. It requires input from public servants, APS stakeholders and citizens.
