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APS framework for engagement and participation

Main content area
Publication Date: 
November 2019

This Australian government framework helps public servants better engage with citizens, community and business. Nearly 1,000 people from the APS and the public helped us build this tool. We also drew on content from other governments.

Whether you’re working on policy, programs or service delivery, you will gain practical guidance including:

  • engagement principles and standards for the Australian public sector
  • four ways to engage people: share, consult, deliberate and collaborate

More engagement tools

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Contact us

Email ogp@industry.gov.au

If you experience any difficulty accessing this document, please contact us.