The Anti-Dumping Commission supports practitioners and users of Australia’s anti-dumping and countervailing system. We deliver high quality and accessible information and services.
Our commitment to you is that we will:
Our staff are enthusiastic and have extensive experience. They stay up to date on policy, procedures and processes.
Our staff will:
Our principles for customer service are:
We provide a single point of contact for general advisory and liaison services.
Our standards ensure we:
It is outside of role to provide advice on whether goods are subject to anti-dumping measures. When importing goods, the importer assess to see if anti-dumping measures apply.
It may be quicker and more beneficial for you to find answers on our website.
Our online information covers everything required to import goods subject to measures.
For further information, contact us via email and:
We welcome feedback on our performance. We take all comments seriously.
Your feedback helps us refine and improve our service.
The Commission is open during normal business hours 9:00am to 5:00pm, except public holidays and the period between Christmas Day and New Years’ Day.
If you are a small or medium enterprise you can also seek guidance and support from the International Trade Remedies Advisory Service (ITRA) who operate independently from the Anti-Dumping Commission.
Last updated: 7 June 2021
Content ID: 68228