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4 March 2020
VR: virtual reassurance
Athletes were (understandably) nervous about drug testing processes. The Australian Sports Anti-Doping Authority used innovative technology to calm their fears. -
18 February 2020
Diplomacy in your carry-on
Setting up an emergency diplomatic post used to take a couple of weeks and a chartered plane. Could it be done quicker, smaller and smarter? -
11 February 2020
What if we assumed the best?
We assume regulators want to catch people doing the wrong thing. But what if we paid attention to what people do right? -
6 February 2020
Use a model, if you know what we mean
Sometimes in order to understand a theory or something complex, you need to build a model of it. Sometimes these models can teach you something surprising. -
30 January 2020
Context changes everything
If you’re trying to help people, make sure you pay attention to the context they’re working in. Context can even change what a measurement means. -
19 December 2019
Innovation strategy? Here’s one we prepared earlier
Do you need an innovation strategy? Australia has signed up to the Declaration on Public Sector Innovation, which provides 5 principles for innovation. -
28 November 2019
New guides for public engagement and participation
Our APS Engage team has released a suite of tools to help public servants engage with people to deliver better policy, programs and services. -
30 August 2019
Helping the APS get innovation(ish)
Is it more important to be right, or to have a go? Researchers from Stanford’s D.School have a surprising answer. -
10 July 2019
Meeting the needs of indigenous businesses
How can we ensure government support programs meet the needs of Indigenous businesses? A new research report provides insights. -
4 July 2019 Office of the Chief Economist
Introducing the Program Analytics Tool
This interactive tool provides insights into businesses participating in our programs. -
1 July 2019
Innovation Month 2019 Launch
Our Deputy Secretary, Elizabeth Kelly PSM, launched Innovation month. -
10 April 2019
Opportunities to learn Human Centred Design
Bizlab Academy have released new dates for Human Centred Design 1.01. Select places are available for policy, program and service delivery providers.