The content on this website is being progressively updated following the issuing of Administrative Arrangements Orders on 1 June, 2022.
The Public Sector Innovation Network (PSIN) was an Australian government network helping public servants understand and apply innovation in their daily work. PSIN ceased on 8 January 2021.
You can access PSIN's innovation case studies and resources below.
Find out more about PSIN on the National Library of Australia Trove archive.
See news and media for all departmental updates.
8 January 2021
Innovation Month 2020 was the last event and our department is proud to have brought it to you. We’ve compiled our top takeaways and videos.
Innovators need the right tools. We’ve selected some of the best toolkits for public sector innovation and transformation.
Some of the most useful research on public sector innovation in Australia and around the world over the past few years.
4 December 2020
We’ve wrapped up this year’s public sector innovation network stories and themes for you.
20 November 2020
From bushfires and pandemics, to economic and social aftershocks, the public sector is also having to come to grips with a new normal that is anything but.
6 November 2020
If you have to interact with government, you’ll probs have to fill out a form. BETA shared how they make these forms a bit WISER…
23 October 2020
Chances are, sometime in the last decade, you’ve probably heard someone telling you you need to be more ‘agile’, but what does that even mean?
Agile project management is a super helpful way to organise your thoughts and work practices. Here's a quick explainer that breaks down the basics.
2 October 2020
It’s a truth, universally acknowledged, that a team with a meeting is in want of a facilitator. Or at least it should be.
18 September 2020
In government we ask people to jump through lots of hoops. We learnt how some of these were thrown away using APIs.
4 September 2020
A team at the Department of Agriculture, Water and the Environment looked outside their own industry for inspiration. The result? A world-first innovation to detect goods that may harbour pests and diseases.
5 August 2020
The Public Sector Innovation Awards always showcase different ways of doing things, but this year that’s more important than ever.
15 July 2020
Do you need to help people understand something complex in a short amount of time? Do you have a pen? Try visual scribing!
22 June 2020
The APS Innovation Month is back in July. We’re showcasing and celebrating creativity, thinking differently and trying new approaches in government.
16 June 2020
How do you train a massive number of people to respond to a massive crisis — really quickly? We spoke to Services Australia to find out.
2 June 2020
IPAA ACT has been building ‘innovation capital’ for some time. It’s the reason they’ve been able to successfully pivot their entire event series so quickly during this pandemic period.
20 May 2020
Researchers at the Department of Agriculture, Water and the Environment took advantage of a freebie to test a new interview method. It busted their assumptions wide open.
6 May 2020
Being thrust into remote working has stimulated some creative ways to keep teams sociable, stretchy and motivated. We’ve tracked down some practitioners to find out what’s working.
22 April 2020
How can you engage 90 people in an interactive, informal, online discussion about a serious issue? The Futures Team in our department gave it a go and got some surprising results.
8 April 2020
How do you facilitate a workshop when you can’t be in the same room? The BizLab team had to pivot quickly.
4 March 2020
Athletes were (understandably) nervous about drug testing processes. The Australian Sports Anti-Doping Authority used innovative technology to calm their fears.
18 February 2020
Setting up an emergency diplomatic post used to take a couple of weeks and a chartered plane. Could it be done quicker, smaller and smarter?
11 February 2020
We assume regulators want to catch people doing the wrong thing. But what if we paid attention to what people do right?
6 February 2020
Sometimes in order to understand a theory or something complex, you need to build a model of it. Sometimes these models can teach you something surprising.
30 January 2020
If you’re trying to help people, make sure you pay attention to the context they’re working in. Context can even change what a measurement means.
19 December 2019
Do you need an innovation strategy? Australia has signed up to the Declaration on Public Sector Innovation, which provides 5 principles for innovation.
30 August 2019
Is it more important to be right, or to have a go? Researchers from Stanford’s D.School have a surprising answer.
20 March 2019
Ideas challenges are great but they’re rarely successful all the way through to implementation. Here are some do’s and don’ts to make them effective.
1 March 2019
The Public Sector Innovation Network takes a good hard look at itself and discovers what helps most.