Going Digital – Stories from small business

Improving digital engagement has the potential to significantly improve small business productivity in Australia, and help create an economy that is strong and dynamic.

Small business across a diverse range of industries, locations and sizes in Australia are adopting digital technology as part of their businesses and four benefits are clear:

  • ‘going digital’ saves a small business time
  • ‘going digital’ provides small business with the flexibility and mobility to work anywhere, anytime
  • ‘going digital’ can increase a small business’ revenue by reaching new customers and markets
  • ‘going digital’ can protect a small business’ investment.

Small business stories

The following small business case studies bring these messages to life and provide insights into how these small businesses are realising the benefits that Australia’s digital economy can present.




Small business digital taskforce members stories

The Small Business Digital Taskforce members are champions for small business who are passionate about the power of digital technology to transform and support Australia’s economic future. Hear their stories below.