AI benefits and challenges

This interactive chart shows how small and medium businesses (SMEs) view the benefits and challenges of implementing, using and managing AI.

We asked businesses how much they agreed with these statements:

  • AI is moving too fast so it’s difficult to know when to invest.
  • AI offers compelling use cases that can transform our business. 
  • AI solutions will provide my business with a competitive edge.
  • It’s hard to integrate AI with our existing IT systems.
  • Our staff are enthusiastic and supportive of using AI in our operations.
  • We are confident in managing the regulatory, compliance, and governance issues related to AI.
  • We are proactive and stay informed about the opportunities and challenges with AI.
  • We are well-prepared to handle any cyber security and privacy issues that might arise with AI.
  • We don’t have the expertise or skills in the business to implement AI.
  • We don’t have the funding to invest in AI.
  • We trust AI to make decisions without significant ethical or bias issues.

Fifth Quadrant collects the data monthly from a sample size of 400 businesses. Read more about the survey.

Data in this chart is from May 2024 to February 2025.

Explore the data

Filter by industry, location, AI adoption level and various AI-related statements to understand how different types of businesses feel about AI.

When there are less than 10 data points, we’ve noted there is insufficient data to display in the dashboards. We collect and display industry-specific data on a quarterly basis rather than month-by-month.