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VANguard service status
Our public monitoring portal below shows the availability status of VANguard's services in real-time.
Agency support desks can use the portal to verify service status before logging a call with VANguard.
If a service is unavailable, we will notify all affected agencies using a System Advice Message with the anticipated down‑time.
Phone (02) 6213 7007 or 1800 000 384 (option 2)
- Available 24 hours, 7 days a week
- Available Mon-Fri 8am – 6pm (excluding National Public Holidays)
Find out about VANguard’s authentication services.
Last updated: 8 December 2020
Content ID: 13106