The future of citizen services: personalisation powered by AI
Learn how government teams can overcome barriers, use AI with Salesforce and Drupal, and deliver faster, personalised citizen services in a free 45-minute webinar.
Citizens now expect more than information - they want services built for them. But public sector teams face barriers: legacy systems, compliance demands and stretched resources.
This free 45-minute webinar shows how Salesforce and Drupal, powered by AI, help overcome these challenges. Experts from Xenai Digital, ICON Agency, and Salesforce will cover:
- personalisation at scale with lean teams
- AI tools for content, auditing, and strategy
- real stories from leading agencies
- measuring ROI while staying compliant.
For public sector leaders, CX heads, and digital managers, this session delivers practical ideas to modernise services and meet citizen expectations.
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