Human Centred Design (HCD) training strengthens citizen-centric decision making, evidence-based policy, and service delivery.
The BizLab Academy HCD 1.01 training program has been handed over to the APS Academy.
This is an opportunity to ensure staff across the APS have the skills to meaningfully engage with stakeholders and citizens to design and deliver successful policy, program and service outcomes that benefit all Australians.
The BizLab team will be helping to embed the program over the next couple of months, including presenting the first training session in August. .
Registrations are now open for the APS Academy’s Human Centred Design 101 training.
Further information and bookings can be found on the APS Academy's website.
You can also still access our previous course resources online.
Last updated: 6 July 2021
Content ID: 43746