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We will use personal information you provide for the primary purpose of managing and responding to your feedback. We will not disclose your information externally without your consent unless authorised or required by law. We handle your information in line with the Privacy Act 1988 and our Privacy policy. For more information about how we handle your personal information, read our feedback and complaints policy.
A staff member may use approved artificial intelligence (AI) tools to help handle your feedback. This may include triaging and analysing it. AI will not make decisions about your feedback. Where AI is used, staff will review it. They follow government policy about AI use and our department’s obligations to be fair, transparent and accountable.
We will use personal information you provide for the primary purpose of managing and responding to your complaint. We will not disclose your information externally without your consent unless authorised or required by law. We handle your information in line with the Privacy Act 1988 and our Privacy policy. For more information about how we handle your personal information, read our feedback and complaints policy.
A staff member may use approved artificial intelligence (AI) tools to help handle your complaint. This may include triaging and analysing it. AI will not make decisions about your complaint. Where AI is used, staff will review it. They follow government policy about AI use and our department’s obligations to be fair, transparent and accountable.
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