Overhead view of a person using a laptop on a wooden table, with notebooks nearby and an online shopping checkout page open on the screen.

The NMI is working with online retailers and major sales platforms to help make sure measuring tools comply with measurement laws. 

These include weighing scales used for trade. Small businesses and market sellers use them to measure goods and set prices.

If these tools are not accurate or approved, customers may pay the wrong amount. Sellers may also break Australia’s measurement laws without realising it.

As the end of the financial year approaches, online sellers should check that the measuring tools they offer for trade meet Australian requirements.

Australian measurement law requires tools used for trade to be accurate and suitable for the job. Sellers must use approved designs. They must check the tools before selling them or using them to charge customers. These rules help customers get what they pay for and help businesses compete fairly.

The online retail industry works with NMI to find listings that do not meet the rules and take action when needed. Platforms and regulators can report problem listings, correct wrong information and help sellers understand the rules.

This work began after Australia’s measurement industry raised concerns about online sales of unapproved measuring tools. These products can reduce trust and put businesses that follow the rules at a disadvantage.

Online retailers can also access help to improve their policies so they reflect Australian requirements more clearly. Better guidance helps sellers understand what they need to do and supports the sale of accurate measuring tools for trade.

If you sell measuring tools for trade online, check your products and listings now.