Overview

Over the past decade, we have witnessed an expansion of community expectations of what constitutes good corporate community relations, including for mining companies. The main areas of corporate social responsibility can be grouped under the headings of the social licence to operate; human rights; gender and diversity; complaints and grievance management; and Indigenous peoples. The guidance literature on all of those topics has burgeoned in recent years, and selected references for each topic are included in the 'Further reading' section of this handbook. The implications for community engagement in each of these fields of corporate responsibility are discussed in this chapter, as is the special case of long-distance commuting, which is another major area of recent study. Although some of these subjects may seem esoteric and only loosely related to the business of running a mine, many of them are having a greater impact on business success than ever before, and they therefore warrant attention

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