Trust, empathy, competence: Skills for public sector innovation

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Event organiser: Queensland Government’s BiiG Network

This panel of experts talked about how starting in a place of empathy and proving you're competent, wins trust in the people you're trying to help. They also reflected on how COVID-19 has pushed governments into this space, and how important it is for that work to continue.

Takeaways

Watch a video of the presentation.


If you want a video transcript, contact the BiiG Network

See more on the BiiG Network website.