Back to the future: COVID-19 and the future of the APS workshop

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Event organiser: Public Sector Innovation Network, Services Australia, Department of Foreign Affairs and Trade

A multi-department team ran a Lightning Design Jam using the online whiteboard Mural, bringing together Australian public servants and their New Zealand cousins. They worked on the question of 'What has the experience of COVID-19 taught us that we can apply to the future of work and service delivery?'

The answers are plenty - we're highly agile, can do almost everything digitally, are mobile and can adopt new technologies rapidly.

The workshop was a great proof-of-concept showing how we can share ideas, work quickly and capture it all in an online whiteboard. You don't have to been in the same room to get meaningful outputs!


View the outputs from the retro [6.91MB PDF]