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Performance

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The department uses a hierarchy of performance criteria to measure and assess its performance. Three levels of performance criteria are applied to the department’s ultimate outcome; intermediate outcome; and output and immediate outcome.

The department’s performance measurement framework is summarised in the table below.

This table describes the department’s performance measurement framework. The first column has three level of performance criteria. The second column has results. The third column has performance criteria set out in the Corporate Plan.

Level of performance criteria

Results-oriented
performance measurement

Performance criteria set out in the Corporate Plan

Level 1

Ultimate outcome

Measure and assess how Australia is performing with regard to the department’s vision

Level 2

Intermediate outcome

Measure and assess the department’s performance in achieving its purposes

Level 3

Output and immediate outcome

Measure and assess the effectiveness and efficiency of the department’s activities and their components


Level 1 and 2 performance criteria are used to monitor key trends and conditions within the areas of the department’s responsibility. These levels of performance criteria will generate performance information to achieve an improved understanding of ‘where we are’ and ‘where we need to take action’ in our effort to achieve the department’s outcome, vision and purposes.

Level 3 performance criteria are used to measure the effectiveness and efficiency of the department’s activities and their components, such as policy advice, initiatives, services, projects and administered programs. Through this level of performance criteria, we can assess and report on the department’s contributions to achieving the outcome, vision and purposes, attributable to specific activities and components.

In addition to the three‑tier approach to performance measurement, the department also uses evaluations, case studies, research studies and other methodological tools where appropriate to examine its performance in achieving its objectives and purposes.